Peekr

Peekr Support

Get back to
your showing.

Practical steps for buyers and hosts. For account-specific help, contact our team.

Invited to a showing?

Enter the code or paste your Peekr invitation.

No app needed for buyers.

Joining as a buyer

  1. Open the full link sent by your agent, or enter the showing code above.
  2. Add your name and a phone number or email.
  3. Keep the browser open while the host starts presenting.

If the code is not found, ask the host to confirm it and check that the showing is still available. If playback pauses, use the browser’s Play control.

Hosting from your iPhone

  1. Update Peekr from the App Store.
  2. Prepare media in Listing Studio, then start from the saved listing.
  3. Enable free previews to verify an eligible download, or review your subscription in the app.

For a missing purchase, use Restore Purchases in the app with the Apple Account that made it. Manage or cancel subscriptions in Apple Account settings.

Talk to the Peekr team

Email info@ebenova.net with your app version, iOS version and a short description of what happened. A screenshot can help; remove private buyer or property details first.

Never send passwords, Apple verification codes, payment details or secret API keys.

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